International and remote patients
Remote care can improve access.It does not remove clinical or legal limits.
Dr Stavy offers video and telephone consultations. Remote care is not suitable for every problem or every country. Where you are, whether you need an examination or local tests, and the rules for prescribing or follow-up can all affect what can safely be provided.
Who can request a remote consultation?
Dr Stavy offers video and telephone consultations. Request an appointment first; confirmation and attendance instructions follow by email. A request does not mean every clinical problem can be managed remotely or that every patient in every country is eligible.
Suitability depends on the problem, where you are, whether you need an examination, what records are available and which local rules apply. GMC standards for remote consultations are the same standards of good medical practice that apply face to face. [1]
If safe care cannot be provided remotely, the appropriate next step may be an in-person appointment or a local clinician rather than trying to complete the whole episode online.
How do you request an appointment from outside London?
Request your appointment through the practice, then wait for confirmation and instructions by email. The request itself does not confirm an appointment. No guaranteed response time is stated; contact the practice if you need to check your request.
Use the appointment request page when you are ready to request a consultation, or contact Dr Stavy first if you need to explain your location or ask whether remote review is likely to be suitable.
When you enquire, state the country you will be in at the time of the consultation. This matters because local professional, prescribing and medicine-supply rules can differ.
What information is useful before a remote review?
Bring a current medical history, medicine and supplement list, relevant diagnoses, and copies of recent results or specialist letters. If the concern has already been investigated, the full report is more useful than a single screenshot or isolated result.
A remote consultation has limits. An examination, observation, local test or urgent assessment may still be needed. GMC guidance says a doctor must know enough about the patient's health and use a safe form of consultation. [2]
If local testing is needed, the clinician may need results from a service in the country where you are located. The practice should not imply that every laboratory or referral pathway can be arranged internationally.
Can Dr Stavy prescribe to patients overseas?
Do not assume that an online consultation creates a universal right to receive a prescription. The GMC says doctors caring for patients overseas must check the rules that apply. This can include registration, insurance, local monitoring, legal limits and medicine licensing. [3]
Where prescribing is clinically and legally appropriate, the clinician still needs enough information about your health and must decide whether remote care is safe. Some medicines also need additional safeguards.
If those conditions cannot be met, the appropriate route may be a local prescriber or an in-person service.
What are the limits of a video or telephone consultation?
A remote consultation cannot perform a physical examination or provide emergency care. It may also be harder to verify information or coordinate local follow-up when records and services are in another healthcare system.
GMC guidance says doctors should change to face-to-face care when remote consultation cannot meet the standards for safe care, and should agree the most suitable consultation method with the patient where options exist. [1]
Remote care is one way to hold a consultation. It does not mean the whole care pathway can stay online.
How is continuity handled when other clinicians are involved?
Remote private care may need to work alongside your NHS GP, local doctor or specialist. Bring the names of relevant clinicians and recent reports when they matter.
GMC guidance highlights continuity, adequate information and appropriate information sharing as important parts of remote care. [1] The exact sharing route depends on consent and the services involved.
If a local examination or urgent review is needed, use the appropriate local service rather than waiting for a remote appointment.
What happens after you request the consultation?
Request the remote appointment and wait for the practice's confirmation and instructions by email. Check those instructions for how to join. Remote care is not suitable for every clinical problem, and no guaranteed response time is stated.
The live first consultation guide explains the wider consultation sequence. International patients should also keep local medical care available for issues that require examination, urgent assessment or treatment that cannot safely be managed remotely.
Before paying for additional tests or treatment, ask which parts can be coordinated remotely and which may need local services.
When should you not wait for a remote private appointment?
Use the emergency or urgent-care system where you are physically located if you are acutely unwell. A remote consultation with Dr Stavy is not an emergency service and cannot replace local urgent assessment.
If the problem is not an emergency but clearly needs examination, ask whether local face-to-face assessment should happen first. This can prevent delay and make any later remote review more useful.
Keep local emergency numbers and healthcare access information available when travelling.
Before you book, check these practical points
Confirm where you will be on the day of the consultation. Tell the practice if you are travelling between countries. This can affect which rules apply and whether follow-up can be arranged safely.
Ask whether the consultation is only for advice or whether you are hoping for tests, a prescription or ongoing treatment. Those needs can change whether remote care is suitable.
Keep local medical support available. Even when a remote consultation is useful, you may still need a local GP, pharmacist, laboratory or emergency service.
Check time zones carefully when arranging the appointment. The email confirmation should be the record you use for the agreed time and instructions.
What remote care can and cannot do
A remote consultation can be useful for reviewing history, discussing symptoms, going through existing results and deciding what the next step may be. It can also help decide whether an in-person examination is needed.
It cannot replace every physical examination. It cannot take your blood pressure, perform an examination or provide local emergency treatment unless you have suitable services where you are.
Remote care also does not make every medicine available internationally. Prescribing and supply rules may differ between countries, and some medicines need extra safeguards.
The safest plan makes these limits clear before treatment is promised.
A simple remote-care checklist
Before the call, test your phone or video connection and choose a private place where you can speak openly. Keep your medicine list and key reports nearby.
Have the name of your local GP or treating doctor available if they may need to be involved. Ask before sending records if you are unsure how the practice wants to receive them.
After the consultation, keep the confirmation, advice and any agreed next steps. If local tests or review are needed, note who is arranging them and who will review the result.
What patients say about the consultation experience.
Patient reviews can help you understand communication and consultation experience. They do not establish eligibility for remote prescribing or guarantee that care can be provided in every country.
Individual reviews reflect personal experiences and do not predict diagnosis, treatment response or outcome.
“patient, understanding and kind”
Google reviewer
“warm and compassionate bedside manner”
Google reviewer
“takes incredible care to get to know her patients”
Google reviewer
Common questions
Can I book with Dr Stavy if I live outside the UK?
You can request a remote consultation, but suitability is not guaranteed by location alone. The clinical issue, where you are at the time, whether examination or local testing is needed, and local professional or prescribing rules can all affect what can safely be provided.
Are consultations available by video and telephone?
Yes. Video and telephone consultations are available. Request an appointment, then wait for confirmation and attendance instructions by email. Check the instructions for how to join. No guaranteed response time is stated; contact the practice if you need to check your request.
Can Dr Stavy prescribe medication to any country?
No universal country-by-country prescribing entitlement is claimed. GMC guidance says clinicians must consider registration, indemnity, local monitoring, legal restrictions and medicine licensing when caring for patients overseas. The clinician must also decide that remote prescribing is clinically safe for the individual.
What medical records should I send before a remote consultation?
Have your relevant medical history, current medicine and supplement list, recent test reports and specialist letters available. What needs to be shared depends on the reason for consultation. Do not send unnecessary sensitive information before the practice tells you how it should be provided.
What if I need a physical examination or urgent care?
Remote care has limits. If an examination, observations, local test or urgent assessment is needed, you may need an in-person clinician where you are. For an emergency, use the local emergency service immediately rather than waiting for a remote private appointment.
How do I request a remote appointment?
Use the appointment request route or contact the practice with your location and reason for consultation. The practice sends confirmation and instructions by email after your request. Ask before booking if you are unsure whether your situation is suitable for remote review.
Medical sources and further reading
- GMC: Remote consultations. Standards and practical considerations for safe remote care. Accessed 28 September 2026.
- GMC: Deciding if it is safe to prescribe. Adequate information, consultation mode and safe prescribing requirements. Accessed 28 September 2026.
- GMC: Remote prescribing high-level principles. Includes considerations for patients based overseas. Accessed 28 September 2026.
Request the consultation with your location and main question clearly stated.
The practice can then decide whether remote review is appropriate and which parts of the pathway may need local care.